FAQ

Which countries do you deliver to?

Apart of Germany, where we’re based, we deliver to the following countries: Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Guernsey, Ireland, Italy, Jersey, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Slovenia, Spain, Czech Republic and Hungary.


How much is delivery?

You can get a free delivery if your order is over 50 euros and you’re based in Germany or if you make an order over 100 euros and you’re based in any other country in Europe.If you wish to make a smaller order, the cost of the delivery will depend on the country where you’re based.


We divide it into 5 categories:


Germany: we charge €5,90. Free shipping on all the orders over €50

Zone 1: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland we charge a flat-rate of €10,90.Free shipping on all orders over €100.

Zone 2: Andorra, Hungary, Italy, San Marino, Slovenia, Spain, Sweden, United Kingdom we charge a flat-rate of €11,65.Free shipping on all orders over €100.

Zone 3: Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Portugal, Romania we charge a flat-rate of €11,90.Free shipping on all orders over €100.

Zone 4: Liechtenstein, Norway we charge a flat-rate of €17.Free shipping on all orders over €100.


Is it legal?

All our products contain less than 0,2% THC which is the legal amount in European Union.


I have a discount code – how do I use it?

If you got a discount code and you wish to use it, you can do so in “your cart” where all the products are listed or by the checkout.

Do I need to pay VAT?

All the prices listed include VAT already. The only thing you might need to pay on top is the shipping


How long is the delivery?

Please calculate 2-5 days for a package to be delivered.


How can I pay for my order?

We accept Visa, Maestro and MasterCard payments. After you checkout, you’ll be redirected to our payment partner website to complete the payment.If you happen to be based in Berlin – you can also pick up your order at our shop at Weserstrasse 6. You can pay there with cash or card, as you wish. Just simply come to the shop or order on the website and choose Shop pick up option.

We also deliver our goods across Berlin. If that's the service you opt for, you can either pay by cash by delivery or pay with your card by the checkout.

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